Citi Dental Clinic - Da Nang
According to our open methodology, this clinic scored 64.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 18 ranked clinics · Last checked: 24 September 2026
64.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1364.4/100
- Best for Expats#966.3/100
- Best for Dental Implants#1362.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1343.8/100
- Best English-speaking Clinics#770.5/100
- Best for Families / Children#873.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified newly-found site is minimal/under construction, no service or anaesthesia info
Summary
Dental clinic on Nguyen Thi Minh Khai in Hai Chau with a named ITI-affiliated implant specialist, offering implants, orthodontics including Invisalign, and cosmetic dentistry. Its services page documents English-speaking staff and bilingual records for international patients; costs are quoted after an examination and no price list is published.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website newly launched but minimal — site appears to be under construction with little content; previously unset [citi-dental-clinic-da-nang-deepen] | 4/4 |
| ✓ | Dentist names listed Named ITI-affiliated implant specialist on the services page [citi-dental-clinic-da-nang-deepen-11] | 3/3 |
| ✓ | Dentist specializations listed Named dentist's implantology specialization and credentials stated [citi-dental-clinic-da-nang-deepen-12] | 2/2 |
| ✓ | Real clinic photos Google listing photo shows the clinic's own branded storefront/reception [citi-dental-clinic-da-nang-deepen-13] | 2/2 |
| ✓ | Service list published Detailed service pages for implants, orthodontics and cosmetic dentistry [citi-dental-clinic-da-nang-deepen-14] | 3/3 |
| ✓ | Clear contact details Phone/Zalo, email and WhatsApp published, consistent with the Google listing [citi-dental-clinic-da-nang-deepen-15] | 2/2 |
| ? | English website version The homepage is a notice that the website is under construction, so the site structure could not be assessed. | 0/2 |
| ✓ | Address and map published Address published with an embedded Google Maps iframe [citi-dental-clinic-da-nang-deepen-16] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Services page defers all costs to an in-person consultation, no figures published [citi-dental-clinic-da-nang-deepen-8] | 0/3 |
| ✗ | Cleaning price listed No price published; cost deferred to consultation [citi-dental-clinic-da-nang-deepen-17] | 0/2 |
| ✗ | Filling price listed No price published; cost deferred to consultation [citi-dental-clinic-da-nang-deepen-18] | 0/2 |
| ✗ | Crown price listed No price published; cost deferred to consultation [citi-dental-clinic-da-nang-deepen-19] | 0/2 |
| ✗ | Implant price listed Cost explicitly deferred to consultation [citi-dental-clinic-da-nang-deepen-20] | 0/2 |
| ✗ | Consultation price listed No price published for the exam/consultation itself [citi-dental-clinic-da-nang-deepen-21] | 0/2 |
| ✗ | X-ray / imaging price listed No price published; cost deferred to consultation [citi-dental-clinic-da-nang-deepen-22] | 0/2 |
Reputation & Reviews
15 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) previously unset; as of 2026-08-26 [citi-dental-clinic-da-nang-deepen-2] | 5/6 |
| ◐ | Google review volume [citi-dental-clinic-da-nang-deepen-2] | 1.5/3 |
| ✓ | Review recency as of 2026-09-24 [citi-dental-clinic-da-nang-deepen-23] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews including a critical one-star review [citi-dental-clinic-da-nang-deepen-24] | 2/2 |
| ✗ | No recurring complaints Cost/pricing concerns recur across the majority of the lowest-rated reviews [citi-dental-clinic-da-nang-deepen-9] | 0/2 |
| ✓ | No suspicious review patterns Mixed histogram, not uniform [citi-dental-clinic-da-nang-deepen-25] | 2/2 |
| ✓ | Active Facebook presence Site links to its own Facebook page [citi-dental-clinic-da-nang-deepen-26] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link on own channels [citi-dental-clinic-da-nang-deepen-10] [citi-dental-clinic-da-nang-deepen-27] | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital radiography system described [citi-dental-clinic-da-nang-deepen-28] | 2/2 |
| ✓ | CBCT (3D imaging) Cone Beam CT 3D described for implant planning [citi-dental-clinic-da-nang-deepen-29] | 2/2 |
| ✓ | Implantology Extensive dedicated implant section [citi-dental-clinic-da-nang-deepen-30] | 2/2 |
| ✓ | Orthodontics Dedicated orthodontics section including metal, ceramic and Invisalign braces [citi-dental-clinic-da-nang-deepen-31] | 2/2 |
| ✓ | Oral surgery Clinic places implants itself, which the methodology counts as surgery [citi-dental-clinic-da-nang-deepen-32] | 2/2 |
| ✓ | Pediatric dentistry Pediatric orthodontic timing explicitly addressed [citi-dental-clinic-da-nang-deepen-33] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Explicit international-patient section with bilingual records and dental-tourism scheduling [citi-dental-clinic-da-nang-deepen-34] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp explicitly mentioned as a contact channel [citi-dental-clinic-da-nang-deepen-35] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Clinic states its team is fluent in English for international patients [citi-dental-clinic-da-nang-deepen-36] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online consultation booking published [citi-dental-clinic-da-nang-deepen-37] | 1.5/1.5 |
| ✓ | Clear service explanations Procedures explained with process steps and FAQs, not just named [citi-dental-clinic-da-nang-deepen-38] | 1/1 |
| ✓ | Convenient opening hours GBP hours close at 7 PM [citi-dental-clinic-da-nang-deepen-39] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Da Nang", "English speaking dentist Da Nang", "dental implants Da Nang", "emergency dentist Da Nang", "Da Nang dental clinic for expats".
| ✓ | Mentioned for: best dentist Da Nang [citi-dental-clinic-da-nang-deepen-3] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Da Nang [citi-dental-clinic-da-nang-deepen-4] | 1/1 |
| ✗ | Mentioned for: dental implants Da Nang [citi-dental-clinic-da-nang-deepen-5] | 0/1 |
| ✓ | Mentioned for: emergency dentist Da Nang [citi-dental-clinic-da-nang-deepen-6] | 1/1 |
| ✗ | Mentioned for: Da Nang dental clinic for expats [citi-dental-clinic-da-nang-deepen-7] | 0/1 |
| ? | Structured data on website The homepage is a notice that the website is under construction, so the site structure could not be assessed. | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages The homepage is a notice that the website is under construction, so the site structure could not be assessed. | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: English website version
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://citidental.vn |
|---|---|
| Google Maps | Map listing |
| Address | 71 Nguyen Thi Minh Khai, Hai Chau, Da Nang |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/vietnam/da-nang | clinic name and address | 2026-07-14 |
| citi-dental-clinic-da-nang-deepen | https://citidental.vn | Clinic's own website now live as of 2026-08-26 (was previously unset in records); site is minimal/under construction, no anesthesia/sedation or detailed service information found | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-2 | https://www.google.com/maps/place/Citi+Dental+Clinic/@16.0726588,10… | Google rating 4.7 (85 reviews) as of 2026-08-26 | 2026-08-26 |
| citi-dental-clinic-da-nang-deepen-3 | search:best dentist Da Nang | AI/search visibility scout 2026-08-26: appeared in Bing local pack (71 Nguyen Thi Minh Khai listing) | 2026-08-26 |
| citi-dental-clinic-da-nang-deepen-4 | search:english speaking dentist Da Nang | AI/search visibility scout 2026-08-26: appeared in Bing local pack | 2026-08-26 |
| citi-dental-clinic-da-nang-deepen-5 | search:dental implants Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| citi-dental-clinic-da-nang-deepen-6 | search:emergency dentist Da Nang | AI/search visibility scout 2026-08-26: appeared in Bing local pack | 2026-08-26 |
| citi-dental-clinic-da-nang-deepen-7 | search:dentist for expats Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| citi-dental-clinic-da-nang-deepen-8 | https://citidental.vn/dich-vu | Implant FAQ: "Cost depends on implant type, restoration material and dental condition... after examination and treatment planning, you will be advised specifically" - no numeric price appears anywhere on the page | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-9 | https://www.google.com/maps?cid=16162440231436745118&hl=en | Lowest-sorted reviews: 2024-10-01 "Cleaning 500k and filling can vary between 500 and 800k... other clinics offer 100-300k"; 2025-01-06 "5 teeth with caries... 500k each"; 2022-08-02 "scaling 400k, wisdom tooth extraction basic 1.5 million" - three of five lowest reviews center on cost | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-10 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Citi%20D… | TripAdvisor search for "Citi Dental" on 2026-09-24: 12 results (attractions, hotels), none for this clinic | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-11 | https://citidental.vn/dich-vu | Implant service section names "Bs. Tran Ngoc Hai, President of ITI (International Team for Implantology) in Da Nang", with 12 years of experience | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-12 | https://citidental.vn/dich-vu | Same section describes Bs. Tran Ngoc Hai as a leading implant-treatment specialist and ITI Da Nang chapter president | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-13 | https://www.google.com/maps?cid=16162440231436745118&hl=en | Photo feed shows the actual storefront and reception with "Citi Dental" signage, an Invisalign provider decal and street-facing glass frontage, not stock imagery | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-14 | https://citidental.vn/dich-vu | Services page has full sections for Invisalign/orthodontics, implant and prosthodontics, and cosmetic/whitening, each with named sub-procedures | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-15 | https://citidental.vn | Homepage and footer list "Hotline/Zalo: 0934.90.80.90" and an email address, matching the stored phone +84 934 908 090; the services page also references WhatsApp | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-16 | https://citidental.vn | Homepage shows "71 Nguyen Thi Minh Khai, Da Nang" alongside an embedded Google Maps iframe | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-17 | https://citidental.vn/dich-vu | No cleaning/scaling price figure found; the page's only cost guidance is "consult for a specific quote" | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-18 | https://citidental.vn/dich-vu | No filling price figure found; the page's only cost guidance is "consult for a specific quote" | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-19 | https://citidental.vn/dich-vu | No porcelain-crown price figure found despite a "Boc rang su tham my" (cosmetic crown) service description | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-20 | https://citidental.vn/dich-vu | FAQ "Chi phi cay ghep Implant... tai Citi Dental la bao nhieu?": "Cost depends on implant type... you will be advised specifically after examination", no figure given | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-21 | https://citidental.vn/dich-vu | No consultation fee figure found anywhere on the services page | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-22 | https://citidental.vn/dich-vu | Digital X-ray and Cone Beam CT are described as equipment but carry no price figure | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-23 | https://www.google.com/maps?cid=16162440231436745118&hl=en | Newest-sorted Google review dated 2026-07-11 | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-24 | https://www.google.com/maps?cid=16162440231436745118&hl=en | Owner replied on 2026-06-10 to a 1-star review from Yulia Isupova, apologising and taking responsibility, and to several 5-star reviews the same day | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-25 | https://www.google.com/maps?cid=16162440231436745118&hl=en | Histogram 5/1/0/1/78 out of 85 (91.8% five-star, meaningfully mixed) | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-26 | https://citidental.vn | Site links to facebook.com/citidentalclinic | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-27 | https://citidental.vn | No TripAdvisor link on the clinic's website or Google Business Profile | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-28 | https://citidental.vn/dich-vu | Technology section: "Digital Radiography system - reduces X-ray dose by 90%, sharper imaging" | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-29 | https://citidental.vn/dich-vu | Technology section: "Cone Beam CT 3D scanner - analyses jawbone structure, determines implant position and direction" | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-30 | https://citidental.vn/dich-vu | Full "Implant Dentistry and Prosthodontics" section covers single-tooth, multiple and full-arch implants, immediate placement | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-31 | https://citidental.vn/dich-vu | Full "Orthodontics" section covers metal brackets, Invisalign, and pediatric-orthodontic timing guidance | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-32 | https://citidental.vn/dich-vu | Implant section documents the clinic performing implant placement (single, multiple, immediate-placement) in-house | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-33 | https://citidental.vn/dich-vu | Orthodontics FAQ: "Orthodontic evaluation for children should be done early to determine the appropriate time for intervention"; copy also targets "children with developing teeth" | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-34 | https://citidental.vn/dich-vu | FAQ "Can foreign customers be treated at Citi Dental?": "Absolutely... optimized for international customers - team fluent in English, bilingual treatment records, flexible scheduling for dental tourists" | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-35 | https://citidental.vn/dich-vu | Services page references WhatsApp as a contact option alongside Zalo | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-36 | https://citidental.vn/dich-vu | FAQ: "team fluent in English, bilingual treatment records" for international customers | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-37 | https://citidental.vn/dich-vu | Implant section has a "Book an implant/prosthodontics consultation" call-to-action with online booking | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-38 | https://citidental.vn/dich-vu | Each service section includes a numbered process (e.g. implant: diagnosis, planning, placement, healing, restoration) and an FAQ explaining what to expect | 2026-09-24 |
| citi-dental-clinic-da-nang-deepen-39 | https://www.google.com/maps?cid=16162440231436745118&hl=en | Google Business Profile hours as of 2026-09-24: Mon-Sat 9 AM-7 PM, Sunday closed | 2026-09-24 |
Change History
| Date | Change |
|---|---|
| 2026-09-24 | Re-read on 2026-09-24: the clinic's services page, homepage and Google listing. Recorded: a named ITI-affiliated implant specialist with 12 years' experience; address with an embedded map, WhatsApp and Zalo contact buttons; explicit international-patient and English-speaking documentation; digital X-ray and Cone Beam CT; implant, orthodontic (including children's) and cosmetic services explained step by step; no price figures on the site, which states that costs are quoted after an examination; Google 4.7 from 85 reviews, newest 2026-07-11, with the owner replying including to a critical review; three of the five lowest-rated reviews centre on cost (recurring complaint); no TripAdvisor presence found. The homepage currently shows a notice that the website is being rebuilt. |
| 2026-08-26 | Deepen 2026-08-26: clinic now has its own website (citidental.vn), previously unset — newly observed, but the site is minimal/under construction; Google rating/review count newly captured via Maps (4.7, 85 reviews, place URL+coords); no second brand-new independent source found beyond Maps and the already-cited WhatClinic listing (re-verified live today, still only s1). No stored uncited sources to triage (only s1, already cited); visibility scout 5 queries (present in best-dentist/english-speaking/emergency). |
| 2026-08-25 | License verification 2026-08-25 against HCMC DOH facility registry: no reachable Da Nang facility register exists; HCMC portal returned no genuine match for 'Citi' (only unrelated HCMC businesses) -> clinicLicense left null. |
A question or a correction?
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