Hi-Care Dental Clinic (Nha Khoa Hi-Care)
According to our open methodology, this clinic scored 67.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 18 ranked clinics · Last checked: 24 September 2026
67.8/100
Positions by Rating Profile
- Overall Transparency & Trust#1267.8/100
- Best for Expats#1262.5/100
- Best for Dental Implants#1166.7/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1170.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#966.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented site says 90% of implant cases need no pain medication, describing a local-technique approach; no GA/deep sedation documented [s1]
Summary
Ministry of Health-licensed implant and orthodontics clinic in Hai Chau, known for wisdom tooth extraction and dental implants. Publishes a price list on its website. Facebook page shows a high recommendation rate. Open Tuesday-Sunday, closed Mondays.
Strengths
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Da Nang; mentioned for: English speaking dentist Da Nang; mentioned for: dental implants Da Nang; mentioned for: emergency dentist Da Nang; mentioned for: Da Nang dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
15 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ? | Dentist names listed | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google listing photo shows the clinic's own branded reception area [hi-care-dental-clinic-nha-khoa-hi-care-deepen-13] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version Site is Vietnamese-only; no hreflang or English URLs found [hi-care-dental-clinic-nha-khoa-hi-care-deepen-14] | 0/2 |
| ✓ | Address and map published Address published in page metadata and contact page [hi-care-dental-clinic-nha-khoa-hi-care-deepen-15] | 2/2 |
Price Transparency
11 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s1] | 3/3 |
| ✗ | Cleaning price listed No standalone cleaning/scaling item on the published price list [hi-care-dental-clinic-nha-khoa-hi-care-deepen-11] | 0/2 |
| ✓ | Filling price listed Cosmetic front filling priced 400,000-1,000,000 VND [hi-care-dental-clinic-nha-khoa-hi-care-deepen-16] | 2/2 |
| ✓ | Crown price listed German all-ceramic crown priced 3,000,000-10,000,000 VND [hi-care-dental-clinic-nha-khoa-hi-care-deepen-17] | 2/2 |
| ✓ | Implant price listed Korean implant post priced 15,000,000-18,000,000 VND [hi-care-dental-clinic-nha-khoa-hi-care-deepen-18] | 2/2 |
| ✓ | Consultation price listed Examination and consultation listed as free [hi-care-dental-clinic-nha-khoa-hi-care-deepen-19] | 2/2 |
| ✗ | X-ray / imaging price listed No X-ray line item on the published price list [hi-care-dental-clinic-nha-khoa-hi-care-deepen-20] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) unchanged, as of 2026-08-26 [hi-care-dental-clinic-nha-khoa-hi-care-deepen] | 6/6 |
| ✓ | Google review volume up from stored 386 [hi-care-dental-clinic-nha-khoa-hi-care-deepen] | 3/3 |
| ✓ | Review recency as of 2026-09-24 [hi-care-dental-clinic-nha-khoa-hi-care-deepen-21] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to almost every readable review, including a negative one [hi-care-dental-clinic-nha-khoa-hi-care-deepen-9] | 2/2 |
| ✓ | No recurring complaints Low ratings are very few (1★ 3 / 2★ 2 / 3★ 1 / 4★ 0 / 5★ 1006; 0.5 % one or two stars) and the five lowest-rated Google reviews concern different things: a missed rubber dam and a pushed extraction, a problem found only after an X-ray, pain during a visit, a wrong X-ray result sent, and price. [hi-care-dental-clinic-nha-khoa-hi-care-deepen-2] | 2/2 |
| ✓ | No suspicious review patterns 10 Google reviews read (2023-12-07 to 2026-10-02): no burst of five-star ratings (at most 2 on one day), no repeated wording; accounts hold 1-20 reviews, 2 single-review. [hi-care-dental-clinic-nha-khoa-hi-care-deepen-2] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link on own channels [hi-care-dental-clinic-nha-khoa-hi-care-deepen-12] [hi-care-dental-clinic-nha-khoa-hi-care-deepen-22] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures or Trustpilot (checked 2026-10-01). [hi-care-dental-clinic-nha-khoa-hi-care-platforms-2] [hi-care-dental-clinic-nha-khoa-hi-care-platforms-3] [hi-care-dental-clinic-nha-khoa-hi-care-platforms] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s2] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry Pediatric root canal and baby-tooth procedures priced separately [hi-care-dental-clinic-nha-khoa-hi-care-deepen-23] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact link published in the site header and footer [hi-care-dental-clinic-nha-khoa-hi-care-deepen-10] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours GBP hours run past 6:30 PM most weekdays [hi-care-dental-clinic-nha-khoa-hi-care-deepen-24] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Da Nang", "English speaking dentist Da Nang", "dental implants Da Nang", "emergency dentist Da Nang", "Da Nang dental clinic for expats".
| ✗ | Mentioned for: best dentist Da Nang [hi-care-dental-clinic-nha-khoa-hi-care-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Da Nang [hi-care-dental-clinic-nha-khoa-hi-care-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Da Nang [hi-care-dental-clinic-nha-khoa-hi-care-deepen-6] | 0/1 |
| ✗ | Mentioned for: emergency dentist Da Nang [hi-care-dental-clinic-nha-khoa-hi-care-deepen-7] | 0/1 |
| ✗ | Mentioned for: Da Nang dental clinic for expats [hi-care-dental-clinic-nha-khoa-hi-care-deepen-8] | 0/1 |
| ✓ | Structured data on website Dentist/LocalBusiness/MedicalBusiness JSON-LD present [hi-care-dental-clinic-nha-khoa-hi-care-deepen-25] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Separate pages for implants, veneers and wisdom-tooth extraction [hi-care-dental-clinic-nha-khoa-hi-care-deepen-26] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 01170/ĐNA-GPHĐ (Clinic's own website (nhakhoahicare.vn), opened live 2026-08-26, publishes in its homepage introduction text: 'Nha khoa Hi-Care la trung tam chuyen sau cay ghep Implant va Chinh nha, duoc bo y te cap phep hoat dong so 01170/DNA - GPHD' (translation: licensed to operate by the Ministry of Health under number 01170/DNA-GPHD). This confirms and formalizes a licence number flagged by a same-day prior pass (2026-08-26) that had found the number on the site but had no licensing slot to record it in; no independent Da Nang facility registry exists to cross-check the number against (HCMC DOH registry, previously searched, is HCMC-jurisdiction only).) [s1]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://nhakhoahicare.vn/ |
|---|---|
| Phone | +84 93 478 17 22 |
| https://www.facebook.com/p/Nha-Khoa-Hi-Care-%C4%90%C3%A0-N%E1%BA%B5ng-100094194403215/ | |
| Google Maps | Map listing |
| Address | 652 Duong 2 Thang 9, Hoa Cuong Nam, Hai Chau, Da Nang |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://nhakhoahicare.vn/ | Homepage text: 'Nha khoa Hi-Care ... duoc bo y te cap phep hoat dong so 01170/DNA - GPHD' (Ministry of Health operating licence number 01170/DNA-GPHD), viewed live 2026-08-26. | 2026-09-24 |
| s2 | https://smilejet.app/clinic/nha-khoa-hi-care-1 | Independent dental-tourism platform profile: implant specialty, Straumann/Osstem brands, 1,000+ completed implant cases; checked 2026-08-26 | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen | https://www.google.com/maps/place/Nha+Khoa+Hi-Care/@16.0292465,108.… | Google rating 5.0 (973 reviews) as of 2026-08-26 | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-4 | search:best dentist Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-5 | search:english speaking dentist Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-6 | search:dental implants Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-7 | search:emergency dentist Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-8 | search:dentist for expats Da Nang | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-9 | https://www.google.com/maps?cid=112973014960019838&hl=en | Owner replied to a 3-star review on 2026-03-18 explaining the situation, and to five-star reviews on 2026-03-25, 2026-08-20, 2026-04-17 | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-10 | https://nhakhoahicare.vn/lien-he | Sitewide contact icons include "WhatsApp Nha khoa Hi-Care" linking to https://wa.me/qr/ZUUO5CB2X53NH1, next to Facebook, TikTok and Zalo | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-11 | https://nhakhoahicare.vn/bang-gia | Structured price list covers exam, implants, gum/bone grafting, crowns, veneers, extractions, root canal treatment (incl. pediatric), gum surgery and orthodontics, but has no line item for teeth cleaning/scaling | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Hi-Care%… | TripAdvisor search for "Hi-Care Dental" on 2026-09-24: 12 results (geos, attractions, hotels), none for this clinic; dental entries returned are other clinics elsewhere (e.g. Gold Coast Holistic Dental Care, Carrara) | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-13 | https://www.google.com/maps?cid=112973014960019838&hl=en | Photo feed shows a genuine reception/waiting area with "HI-CARE CLINIC" branded signage, not stock imagery | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-14 | https://nhakhoahicare.vn/ | All 8 read/sitemap pages are Vietnamese-language with no hreflang alternates and no /en/ path | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-15 | https://nhakhoahicare.vn/lien-he | Meta description and contact page state "Dia chi: 652 Duong 2 thang 9, Hai Chau" consistent with the stored address | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-16 | https://nhakhoahicare.vn/bang-gia | Price list: "Tram rang cua tham my" (cosmetic front filling) 400,000-500,000-1,000,000 VND | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-17 | https://nhakhoahicare.vn/bang-gia | Price list: "Rang toan su Duc" (German all-ceramic crown) 3,000,000-5,000,000-10,000,000 VND; "Rang toan su My" 7,000,000-10,000,000-20,000,000 VND | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-18 | https://nhakhoahicare.vn/bang-gia | Price list: "Implant tru Han Quoc" 15,000,000-18,000,000 VND | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-19 | https://nhakhoahicare.vn/bang-gia | Price list: "Kham va tu van" (examination and consultation) - "Mien phi" (free) | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-20 | https://nhakhoahicare.vn/bang-gia | The structured price list (exam, implants, crowns, veneers, fillings, root canal, extractions, orthodontics) has no X-ray/imaging line item | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-21 | https://www.google.com/maps?cid=112973014960019838&hl=en | Newest-sorted Google review dated 2026-09-19 | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-22 | https://nhakhoahicare.vn/ | No TripAdvisor link on the clinic's website or Google Business Profile | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-23 | https://nhakhoahicare.vn/bang-gia | Price list includes "Dieu tri tuy tre em" (pediatric root canal) 1,000,000 VND, "Nho rang sua boi te/tiem te" (baby tooth extraction) and "Tram rang sua" (baby tooth filling) as distinct line items | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-24 | https://www.google.com/maps?cid=112973014960019838&hl=en | Google Business Profile hours as of 2026-09-24: most weekdays 8 AM-12 PM & 2-6:30 PM (Monday closed, Sunday 8 AM-12 PM & 2-5 PM) | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-25 | https://nhakhoahicare.vn/ | JSON-LD types found across 8 pages read: Dentist, LocalBusiness, MedicalBusiness, WebSite, BreadcrumbList, MedicalProcedure, FAQPage | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-26 | https://nhakhoahicare.vn/ | Site has distinct service pages: /dich-vu/trong-rang-implant, /dich-vu/rang-su-tham-my, /dich-vu/nho-rang-khon | 2026-09-24 |
| hi-care-dental-clinic-nha-khoa-hi-care-platforms | https://www.whatclinic.com/dentists/vietnam/da-nang | WhatClinic: its Da Nang dentist listing (3 pages, 20 clinics), checked against its profile sitemaps (20 dentist profiles in Da Nang, all of them in the listing) and the profile addresses built from the clinic's name (not found), have no profile for Hi-Care Dental Clinic and none at 652 Duong 2 Thang 9 (checked 2026-10-01) | 2026-10-01 |
| hi-care-dental-clinic-nha-khoa-hi-care-platforms-2 | https://www.dentaldepartures.com/dentists/vietnam/da-nang | Dental Departures: its 3 Da Nang clinics (Shark Dental, Da Nang Implant Dental Clinic, Lotus Smile Dental) do not include Hi-Care Dental Clinic at 652 Duong 2 Thang 9, and a name search finds no such clinic (checked 2026-10-01) | 2026-10-01 |
| hi-care-dental-clinic-nha-khoa-hi-care-platforms-3 | https://www.trustpilot.com/review/nhakhoahicare.vn | Trustpilot: no company page for nhakhoahicare.vn (checked 2026-10-01) | 2026-10-01 |
| hi-care-dental-clinic-nha-khoa-hi-care-deepen-2 | https://www.google.com/maps?cid=112973014960019838&hl=en | Google listing "Nha Khoa Hi-Care" (Dental clinic), read 2026-10-02 in two review orders (newest, lowest-rated first): 5.0 from 1,012 reviews (1★ 3 / 2★ 2 / 3★ 1 / 4★ 0 / 5★ 1006); 10 distinct reviews read, dated 2023-12-07 to 2026-10-02; owner replies on 8 of them | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read 10 of the clinic's Google reviews on 2026-10-02: no repeated complaint, no suspicious review pattern. |
| 2026-10-01 | Review platforms re-checked: no profile of the clinic on WhatClinic, Dental Departures or Trustpilot, so "reviewed on other platforms" changed from yes to no. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's full Vietnamese-language price list, service and contact pages and Google listing. Recorded: consultation free, crown, implant and filling prices in VND, no published cleaning or X-ray price; pediatric root-canal and baby-tooth prices documenting pediatric care; a WhatsApp contact link on the site; no English site version; Google 5.0 from 1,004 reviews, newest 2026-09-19, with the owner replying to nearly every review including a critical one; no TripAdvisor presence found; Dentist/MedicalBusiness structured data; a genuine branded reception photo on the Google listing. Still unverified: dentist names, X-ray/CBCT equipment and emergency care documentation. |
| 2026-08-26 | Own-site check 2026-08-26 against the clinic's live website: confirmed the published Vietnam MoH operating-licence number 01170/ĐNA-GPHĐ and recorded it in licensing.clinicLicense (previously left null with no slot to hold the number). |
| 2026-08-26 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. site says 90% of implant cases need no pain medication, describing a local-technique approach; no GA/deep sedation documented |
| 2026-08-26 | Deepen 2026-08-26: website live; Google rating/review count rechecked via Maps (5.0, 973 reviews, up from 386 — place URL+coords); website now also publishes a specific Ministry of Health licence number ('được bộ y tế cấp phép hoạt động số 01170/ĐNA - GPHĐ') not present at last check — flagging for licensing.clinicLicense follow-up since this delta format has no licensing slot; added dentaltrip.io and bestdentistdanang.com as new external sources, re-cited s2 (smilejet.app) to offersImplantology; visibility scout 5 queries (absent from all 5, despite highest review count in cohort — weak AI/search visibility outlier worth noting). |
| 2026-08-25 | License verification 2026-08-25 against HCMC DOH facility registry: no reachable Da Nang facility register exists; HCMC portal returned no genuine match for 'Hi-Care'/'Hi Care' -> clinicLicense left null despite the clinic's own 'MoH-licensed' claim. |
A question or a correction?
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